We use EMS Courier for our international shipping, and local couriers for shipping within Kenya.
EMS Courier provides a tracking number, which we will send to you for tracking until it reaches the destination as per the information that you have provided to us. You can track your order directly on the EMS website: EMS Tracking
Our local courier will ensure that they deliver your item to the right person, by requesting for a signature of the person taking delivery.
The shipping rates depend on the number of items that you are purchasing, and the destination country. The rates will appear automatically on the checkout page.
Order processing time: Up to 3 business days
Kenya: An additional 1-2 business days
Africa: An additional 2-10 business days
Europe, UK and USA: An additional 5-15 business days
Rest of the world: An additional 10-20 business days
Please note that these are indicative delivery times, and may vary depending on the country to which your order is being delivered. We will do our best to ensure that your order is delivered in the shortest time possible.
Delivery time is determined over and above order processing time.
If you would like express shipping, please do not hesitate to contact us, and we will provide you with more information on the additional cost of this service.
Please ensure that you indicate the correct address, as we do not take responsibility if the address you provided is not correct.